PRIVACY POLICY

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PRIVACY POLICY *

Melbourne Premium Wraps – Privacy Policy

Effective Date: 16 October 2025

Melbourne Premium Wraps (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you use our services, website, or book services online.

1. Information We Collect

We may collect personal information including but not limited to:

  • Name, phone number, and email address

  • Vehicle information (make, model, registration)

  • Payment information for services

  • Service preferences and booking details

  • Any information you provide in communications with us

We may also collect non-identifiable information such as:

  • IP address

  • Browser type and version

  • Pages visited on our website

2. How We Use Your Information

Your personal information may be used to:

  • Provide and manage your bookings and services

  • Process payments and invoices

  • Communicate about your appointments, promotions, or service updates

  • Improve our services and website experience

  • Comply with legal obligations

3. Disclosure of Personal Information

We will not sell or rent your information. We may share your information with:

  • Service providers assisting with bookings, payments, or logistics

  • Legal or regulatory authorities if required by law

  • Business partners for promotional purposes (only with your consent)

4. Storage & Security

  • Personal information is stored securely using encrypted servers and password-protected systems.

  • We retain personal information only as long as necessary for business operations or legal obligations.

  • While we take all reasonable measures to protect your data, no transmission over the internet is completely secure.

5. Your Rights

You may:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Withdraw consent for direct marketing communications

  • Complain to the Office of the Australian Information Commissioner if you believe your privacy rights have been breached

6. Cookies

Our website may use cookies to:

  • Improve user experience

  • Track bookings and preferences

  • Analyze website traffic

You may disable cookies through your browser settings, but some functionality may be affected.

7. Changes to Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on our website with the “Effective Date” updated.